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Online Therapy in Norcross, Georgia
Georgia-licensed therapists for teens, adults and couples in Norcross, meeting by secure video so sessions fit around school, work and family.
Therapy for Norcross
If you're a parent in Norcross looking for teen therapy, you're in the right place, and the same is true if the person who needs support is you. Maybe your teenager's worry before tests has turned into stomachaches, or you've noticed a lot more time behind a closed door. Maybe you're the one who has been running on empty.
MentalSpace Therapy is the online practice of Coping & Healing Counseling, P.C. Our therapists hold Georgia licenses, and every appointment happens by secure video, so there's no office to drive to in Gwinnett County or anywhere else. You meet from home, and we handle the insurance legwork before your first session.
Who we help
Who therapy in Norcross is for
We work with teens ages 13 to 17, adults and couples in Norcross. Some people arrive with a clear reason, like panic attacks or a recent loss. Others only know that the way things are going isn't working. Both are reason enough to reach out, and a care coordinator can help you decide between therapy and coaching.
You might be dealing with
- Worry, anxiety or panic that keeps coming back
- Stress and burnout from work, caregiving or both
- Big transitions: a move, a new job, a new baby, an empty house
- Feeling stuck and wanting a clearer direction
Therapy services
Individual and couples therapy for Norcross
Individual therapy is one-on-one time with a Georgia-licensed therapist, usually in 50-minute sessions. People come to it for anxiety, depression, grief, trauma, burnout, big life changes, or simply feeling stuck. Your therapist starts building a plan with you in the first session instead of handing you a generic program.
Couples therapy is for partners who want to change how they communicate, rebuild trust, or decide what comes next. Sessions run 50 to 60 minutes, and both partners are covered under one session. You can join from the same room or from two different places, as long as you are both in Georgia at the time.
Ages 13–17
Teen therapy in Norcross
Ages 13–17
Therapists who specialize in adolescents
Parents stay involved
Consent, safety updates and family sessions
Around the school day
Weekdays until 7pm ET and weekends
We see teens ages 13 to 17 for anxiety, low mood, school stress, family conflict, identity questions, social media pressure and more. Our teen therapists work specifically with adolescents, and sessions are 45 to 50 minutes by secure video, so your teen can log on from their bedroom instead of being driven across Gwinnett County.
A parent or legal guardian completes the intake form and signs consent, and we talk briefly with both of you before matching. After that, sessions belong to your teen. Parents don't get session-by-session content, but they do hear about safety concerns and progress milestones, with the teen's knowledge, and family sessions every four to six weeks keep you connected to the goals.
Our hours run until 7pm ET on weekdays and from 10am to 3pm ET on Saturdays, with Sunday sessions by arrangement, so you can look for a time after school or on the weekend instead of pulling your teen out of class.
Coaching
Life and relationship coaching
Not everything calls for therapy. Life coaching is forward-looking and goal-driven: a career change, a leadership role, a transition you want to handle on purpose. Relationship coaching helps partners, daters and individuals build practical skills like communication and decision-making. Neither requires a diagnosis.
Most of our coaches hold ICF credentials. Coaching isn't a medical service, so insurance doesn't cover it, and rates are shared on your welcome call before you commit. If what you describe sounds more clinical, we'll tell you and point you to therapy instead.
How online therapy works
How telehealth works for Norcross residents
Every session happens over a secure, HIPAA-compliant video platform. You need a phone, tablet or computer, a reliable connection, and a private place to talk. Most people join from home, and some use a closed office during a lunch break.
There's no commute and no waiting room. Our hours run Monday through Friday from 8am to 7pm ET and Saturday from 10am to 3pm ET, with Sunday sessions by arrangement, so you can look for an evening or weekend time that works around your job or family. Licensing rules require you to be in Georgia during each session, so you can join from Norcross or anywhere else in the state.
Hours
Monday–Friday 8am–7pm ET · Saturday 10am–3pm ET · Sunday by arrangement
Insurance and cost
Insurance, Medicaid and private pay
Cost shouldn't be a mystery. Norcross clients with Blue Cross Blue Shield, Aetna, Cigna, Optum / UnitedHealthcare or Humana can use their benefits, and Georgia Medicaid members with Amerigroup, CareSource or Peach State Health Plan usually pay $0 per session.
Overall, sessions can be as low as $0 with insurance, depending on your plan, and we confirm your exact amount before your first appointment. Private pay is welcome at a simple per-session rate, with no subscription. Your insurer sees a diagnosis code and dates of service, never what you talk about in session.
Plans we accept
- Blue Cross Blue Shield
- Aetna
- Cigna
- Optum / UnitedHealthcare
- Humana
- Select Medicare Advantage (Aetna, Humana)
- Amerigroup (Georgia Medicaid)
- CareSource (Georgia Medicaid)
- Peach State Health Plan (Georgia Medicaid)
- Private pay welcome
As low as $0 per session with insurance, depending on your plan.
Getting started
What your first session looks like
From the first form to your first session usually takes about a week. Here is the path.
- 1
Tell us a little
A four-step form that takes about two minutes: who you are, what's bringing you in, how you'd like to pay, and your preferences. You don't enter any payment information online.
- 2
A care coordinator calls
Within 24 to 72 hours, a real person reaches out to confirm details, answer questions and make sure we're the right fit. If we're not, we'll help you find the right place.
- 3
Portal and paperwork
You get access to our secure client portal to sign consent, privacy and intake forms. We verify your benefits and tell you your per-session cost.
- 4
Your first session
Fifty minutes over secure video. Your therapist gets to know you and starts building a plan with you, not a generic protocol.
Areas we serve
Near Norcross
Norcross is in Gwinnett County, Georgia. Nearby, we also work with clients in Duluth, Lawrenceville, Snellville, Tucker and Dunwoody. Our Gwinnett County page covers the county as a whole. Every session is online, so the experience is the same wherever you live in the state.
Online therapy in Gwinnett CountyCounty-wide pageNorcross FAQ
Questions people ask before starting
How do I start therapy for my teenager in Norcross?
A parent or legal guardian completes our intake form on the teen's behalf and signs consent. We see teens ages 13 to 17. A care coordinator talks briefly with both of you, then matches your teen with a therapist who specializes in adolescents. Sessions are by secure video, so your teen can join from home after school.
Do you have an office in Norcross?
No. MentalSpace Therapy is an online practice, and every session happens over secure video. Norcross residents meet with a Georgia-licensed therapist from home or another private place in Georgia. Our mailing address is in Alpharetta, but we don't see clients there.
Do you take insurance for therapy in Norcross?
Yes. We accept Blue Cross Blue Shield, Aetna, Cigna, Optum / UnitedHealthcare, Humana, select Medicare Advantage plans, and Georgia Medicaid through Amerigroup, CareSource and Peach State Health Plan. With insurance, sessions can be as low as $0 per session depending on your plan, and we verify your benefits before your first session.
How quickly can I start?
The intake form takes about two minutes. A care coordinator calls within 24 to 72 hours, and the first session is usually within about a week, depending on therapist availability. No card is collected online and nothing is charged before your first session.
Is online therapy private?
Sessions run on a HIPAA-compliant video platform, and your paperwork lives in a secure client portal. You choose a private place to join from. If you use insurance, your plan sees a diagnosis code and dates of service, never the content of your sessions. Private pay is available if you'd rather not file a claim.
If you need help right now
MentalSpace Therapy is not a crisis service. These lines answer 24 hours a day, for anyone in Georgia, including Norcross.
- 988 Suicide & Crisis Lifeline
- Call or text 988
- Georgia Crisis & Access Line
- 1-800-715-4225
- Immediate danger
- Call 911
Ready to talk with a therapist in Norcross?
Start with the two-minute form, or call 404-832-0102 to talk with our care team. Our hours are Monday to Friday, 8am to 7pm ET, and Saturday, 10am to 3pm ET, with Sunday sessions by arrangement.