Online therapy in Georgia, your questions answered.

We offer individual therapy, couples therapy, teen therapy for ages 13 to 17, life coaching, and relationship coaching. Therapy is provided by licensed Georgia therapists over secure telehealth video. Coaching is a separate, non-clinical service for goals such as career moves, decisions, and relationship skills.

Fill out our short matching form. It has four steps, takes about two minutes, and never asks for payment details. Within 24 to 72 hours, a member of our care team calls you to answer questions and confirm we're the right fit. Then we set up your client portal, verify your insurance, and schedule your first session. Most clients have a first session within five to seven days of submitting the form.

A care coordinator on our team, not an algorithm. They look at what you're working through, whether you're using insurance or private pay, your schedule, and any preferences you share, then match you with a licensed therapist whose specialties fit. We don't list therapists by name on this site on purpose, because picking by photo or bio tends to bias matching.

Tell us. We would rather rematch you than have you keep going to sessions that aren't working, and a rematch costs nothing extra. The working relationship between you and your therapist is one of the biggest factors in how therapy goes.

We accept Blue Cross Blue Shield, Aetna, Cigna, Optum / UnitedHealthcare, Humana, and Alliant Health Plans, plus Georgia Medicaid through Amerigroup, CareSource, and Peach State Health Plan. We don't accept traditional Medicare, but we do accept some Medicare Advantage plans through Aetna and Humana, and we'll confirm yours during intake.

With insurance, sessions can be as low as $0, depending on your plan. Georgia Medicaid members typically pay $0, and most commercial plans have a copay or coinsurance once any deductible is met. We verify your benefits and tell you the exact amount before your first session. Private pay is a simple per-session rate that we go over on your welcome call, with no subscription or membership, and HSA and FSA cards work too.

No. We never collect a card on this website. Billing is set up after your welcome call, and you'll know your cost before anything is charged. There are no platform or messaging fees. Late cancellations with less than 24 hours' notice and no-shows carry a fee that's disclosed at intake.

Sessions happen on a secure, HIPAA-compliant video platform, separate from everyday apps like Zoom or Google Meet. Any phone, tablet, or computer with a camera, a microphone, and a stable internet connection works. Choose a private, quiet spot where you can talk freely: a parked car is fine, a coffee shop isn't. Clients can also join with one tap from the free My MentalSpace app.

Yes. We don't record sessions or share what you talk about with third parties, and your records are encrypted. If you use insurance, your plan sees a diagnosis code and dates of service, never the content of your sessions. If you'd rather no insurance claim be filed, private pay is an option.

For many common concerns, such as anxiety and depression, research has found that therapy by video can work as well as in-person care. It also removes the commute, which makes it easier to attend consistently. If you need in-person care, we'll refer you to colleagues who provide it.

MentalSpace Therapy is not a crisis service. If you're in crisis, call or text 988 for the Suicide & Crisis Lifeline, available 24/7, or call the Georgia Crisis & Access Line at 1-800-715-4225. If you're in immediate danger, call 911. For urgent same-day support during business hours, you can call us at 404-832-0102.

Yes. Teen therapy is for ages 13 to 17, with clinicians who specialize in adolescents. A parent or legal guardian fills out the matching form and signs the consent, and we talk briefly with both the teen and the parent before pairing. We never bill the teen: billing is with the parent or guardian, and insurance or private pay both apply.

The work is between the teen and the therapist. Parents don't get session-by-session content, only safety information and progress milestones, shared with the teen's awareness. Teens are told on day one what stays private and what doesn't, including the limits around safety. Periodic family sessions help parents stay connected to the goals.

Both partners join the same session, from the same room or from different places, as long as both are physically in Georgia at the time. Our couples therapists use evidence-based approaches such as Gottman, EFT, and IBCT. Pricing matches individual therapy: one session covers both partners, and we don't double-bill.

Therapy treats mental health conditions and is a licensed clinical service. Life coaching and relationship coaching focus on goals, decisions, and skills. They aren't medical services, so insurance doesn't cover them. Coaching is available to clients across the U.S., while therapy is for people in Georgia. If anxiety or depression is what's holding you back, therapy is usually the right place to start.

Our team is available Monday through Friday, 8am to 7pm ET, and Saturday, 10am to 3pm ET, with Sunday sessions by arrangement. Sessions can also run after hours by arrangement. Call us at 404-832-0102 or email support@chctherapy.com, and we reply within one business day.

Individual therapy sessions are 50 minutes, and couples sessions run 50 to 60 minutes. Most clients start weekly. As the work progresses, sessions often taper to every other week, then monthly. Your therapist sets the pace with you.

Use the client portal. Changes made more than 24 hours ahead are free. Changes within 24 hours are subject to the late-cancellation fee disclosed at intake. Your upcoming sessions also appear in the My MentalSpace app.

Yes. Our therapists are licensed in Georgia and see clients by telehealth in all 159 Georgia counties, from Atlanta and Augusta to Macon, Savannah, Columbus, Athens, and the small towns in between. MentalSpace Therapy is the online therapy practice of Coping & Healing Counseling, P.C., based in Alpharetta.

Therapy is licensed state by state, and our therapists are licensed in Georgia, so you need to be physically in Georgia at the time of each session. If you live elsewhere, a therapist licensed in your state is the better fit. Coaching is different: it isn't state-licensed, so our coaches work with clients across the U.S.