How it works
From signup to first session in under a week.
We don't make you wait three weeks for a screening call, then another two for an intake, then another for a first session. The whole onboarding is built so you start the actual work fast.
≈3 minutes
Tell us a little
Five short questions about who you are, what's bringing you in, how you'd like to pay (insurance or private pay), and your scheduling preferences. Most people finish in under three minutes — and you don't enter any payment information online.
24–72 hours
A real human reaches out
Within 24 to 72 hours, a member of our care team calls you to verify a few details, answer questions, and confirm we're the right fit. If we're not — for example, you need in-person care or a specialty we don't offer — we'll tell you and help you find the right place.
1–2 business days
Portal + paperwork
We grant you access to our HIPAA-compliant client portal. You sign a few documents (consent, privacy notice, intake forms) and confirm scheduling. We verify your insurance benefits and tell you exactly what you'll pay per session before any money changes hands.
Why it's built this way
“The fastest first session you can responsibly book — and never sooner. Speed is the bonus; fit is the goal.”
What's different about this onboarding
No card at signup
We collect payment info during the intake call — never on the website. If we're not the right fit, you've spent five minutes, not money.
Real human first contact
A team member, not a chatbot, reaches out within 24 to 72 hours. They can answer questions about insurance, scheduling, or whether therapy or coaching is right.
Match, don't assign
We pair you with a specific clinician based on what you said in the form. If the fit isn't right, we rematch — no awkwardness.
Benefits verified up front
Insurance can be a maze. We do the calls, find your actual copay, and tell you the dollar amount before your first session is scheduled.
Portal that's actually usable
HIPAA-compliant, but designed by people who use software. Sign documents in five minutes, not forty.
First session within a week
If your matched clinician has a slot in the next seven days, we book it. Most do.
Ready when you are